Operating During COVID-19
At TTSG, the health and well-being of our customers, associates, and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers and associates as the situation evolves.
Customer Portal
We strongly encourage you to use TTSG’s digital tools, like our Customer Portal, for your 24/7 account access. From there, you can make payments, order supplies, enter equipment meters and place service calls. If you haven’t enrolled in the Customer Portal, it only takes a few minutes. Sign Up NOW.
We also understand that there may be instances where customers find themselves in need of additional technology solutions, especially given the population of employees now working remotely. TTSG is here to help and we encourage clients who may be experiencing technological complications to reach out to discuss how we might be of assistance during the COVID-19 pandemic. Among the many programs we are implementing:
- Special 90-day no payment lease program
- At home printer rentals
- Remote Document Management Solutions
- VPN setup
- Call routing
- Soft phone setup
- User access
- Remote management and monitoring
- Licensing
- Audio, web and video conferencing
- Document sharing and collaboration
- Personal computing and cameras
- Other IT technical services
Should you find yourself in need of assistance, please contact us.
As always, the health, safety and well-being of our customers, our associates and our communities is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our customers as needed.
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