What Does Good MPS Look Like?:
Choosing the Right Managed Service Provider for Your Business
Any business that is considering moving from traditional printer management strategies to a modern Managed Print Service (MPS), there are a few key elements that you should be looking for. Even while competitive pricing is always a priority, not all Print Services are equal, and it pays to make sure you understand exactly what you are getting.
Usage Monitoring and Reporting
A good MPS will have a clear plan when it comes to monitoring the usage of printers in your office as well as how they will provide you with reporting to ensure that you are able to make sound decisions about your service requirements. With modern printers the amount of data that is captured by the machines themselves means that understanding exactly how your printers are being used is easier than ever before.
Talk to your provider about the type of data and reporting they will be able to provide to you on a regular basis. Information such as utilization and downtime, total number of jobs (pages) printed as well as the breakdown of types of printing such as paper size, and mono or full color printing can help you make accurate business decisions when it comes to defining your printing requirements.
Streamlined Procurement Processes
Managed Print Services offer business the opportunity to simplify their procurement processes when it comes to both printing hardware as well as consumables. You may not realize it, but the administrative burden that having multiple printing solutions, brands, technologies in your organization can really add up. A good Managed Print Service will offer a simple way for you to scale your printing technology requirements as well as ensure that you always have the right supplies on hand to minimize any downtime.
Simple Servicing and Support
Printing hardware and the components they need to operate are only part of the equation when it comes to assessing the true cost of maintaining a fleet of printers. Another significant expense that should always be considered is the cost of servicing and supporting printers when things go wrong. While routine maintenance and servicing can be easily planned for, the cost of emergency repairs or maintenance is
largely unknown and the truth is that it can really accumulate over time. In addition to this, the cost of lost productivity and utilization is another factor that should be considered when assessing the true cost of printing in your business.
The benefit of Managed Print Services is that all this complexity is taken care of for you, and the cost of your printing solutions is much more transparent and advantageous for your business.
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